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Aris cannot reach local server

Hello guys,

How are you doing? I am launching ARIS for the first time, I making some project for university classes, and when I try to set up connection I choose LOCAL, press ok and then ARIS is trying to reach local server but after few minuts an error appears saying that it was impossible to reach loacl server. 

Can someone advise me sth?

 

@Edit:

now when I have granted ARIS administrative privilages error says that ARIS's server was unable to reach

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Support Aris 9.8 SR5

Hello dear community :)

We had Aris 9.8 SR5 and we want to know the last date of support.

...And all about to ARIS 10 migration.

Thank you very much :)

 

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ARIS10 Client SSL Cert error for particular tenants

Hi everyone,

we have set up an ARIS10 installation at our university, with two tenants - one for the teaching staff and one to use in courses with students.

Recently I added an SSL certificate (from let's encrypt) to the ARIS Server. Browsers identify fine via https, starting the ARIS10 client for the default tenant works, but starting the cilents (the jar files) for the teaching tenant or the course tenant presents an error message, saying that the SSL certificate is not trustworthy or missing in the JRE.

I specifically checked that the JRE (1.8.114) does accept "let's encrypt" certificates ( signed by IdenTrust CA) and the default tentant does not show this error.

Unfortunately importing the server certificate itself into the JRE is not an option, since this would have to be rolled out all over campus. I would rather not use an SSL encryption in this case.

Thus, I wanted to ask:

1. Is it possible to fix the cert error for the remaining two tenants?

2. If 1 is not possible, is there some way to remove the SSL encryption for all tenants?

3. Because of EDIT3: Is it possible to change the connection URL in the client configuration for the tenants to use port 1080 instead of 443?

 

Attached is an screenshot of the error message and the protocoll mentioned in the message. I did remove the URL for security reasons (the server is reachable from outside) but I will PM you the URL if you're willing to help.

Thank you in advance!

 

EDIT: I just wanted to add, that, of course I do have the server logs from the collectlogfile.sh available to provide them via a PM, for security reasons, again.

EDIT2: Importing the server cert into the JRE does not help for the failing tenants.

EDIT3: I'm futher investigating the issue, finding the following: When I start the client with the configuration for the default tenant, which works fine, the URL from the ARISLauncher log (ARISLauncher_23.08.2017_12-46-56.log.txt) changes to port 1080 instead of 443 (resp. 1443). Once the client started, I can change the tenant in the setings and connect to the other tenants perfectly. So it would solve the issue, if I could change the connection URL in the client configuration for the remaining tenants, can this be done?

Thank you!

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ARIS Business Publisher 7.1/2

Good day, can you please help me find ARIS Business Publisher Server 7.1/2. I have lost my installation files and would really like to get some content published.

Your help will be highly appreciated.

Regards,

France

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Publish version of EPC

Hi everyone,

Í would like to publish a whole database with 400 EPCs but for some of the EPC I need to publish not the last version but the previous. Do you know how can I do this (publish  version EPC out of 5 versions) in the best and time saving possible way?

Thank you in advance

Lubo 

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ARIS Architect issue to start local server

Hello,

what actions shall be taken in following scenario:-

  • While starting ARIS Architect system goes off
  • on rebooting the machine when you try to start the ARIS, it gets stuck at Starting local server.
  • it looks like due to system reboot while Starting server, program was ended in between hence its giving issue.
  • please suggest further action.  
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Importing ARIS Access licence in ARIS Architect

Hello,

I have installed ARIS Architect, while installing it ask for license, but it was accepting only one license, so i proceed with ARIS Architect license.

no while importing filters it gives below error msg :-

" To import file you must have the 'ARIS Aceess' license privilege." 

i have the license can any one tell me process for importing ARIS Access license? or i have to install the same?

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Control Questions + Solutions in BPM Lecture Slides

Hello, 

I have a problem with Control Questions part of tutorials. I can't see the page, when I try to enter, it says 

"

You are not allowed to view the requested page

This might be because you are not signed in. Please use the form on the right to sign in.

"

How can I solve this problem? Thanks in advance!

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Migration of Database from ARIS 7 to ARIS 10

Hi all,

I have a series of databased (.adb format) which needs to be uploaded onto ARIS 10 thin client.

When I upload the databases, I'm getting an error message that says 'Unable to import database. The ADB file to be restored originates from an invalid version. Restoring this content is not supported.'

Can anyone help me out, if they've come across this issue?

Thank you,
TJ

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Upgrade to ARIS 9 or 10

 
We are an organization that currently use ARIS 7.2  and  would kindly require the following information about upgrading to ARIS 9 or 10  :
  • Cost of upgrade to 9 or 10
  •  Could the software  be downloaded  on line via software AG ?
  • Minimal Hardware , software & availability requirements for both the  server and client
  •  Features that Support  the Enterprise architecture & TOGAF frame work
  • System support packages
  • Any further requirements needed for the upgrade
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Database Symbol

Hello,

I´m new with the Aris Software and I´d like to design a classic EPC model.

I´m wondering where can I find the "Database" Symbol in Aris Architect & Designer 10.0.

Many thanks in advance!

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ARIS 9.8 to fresh Solman 7.2 Sync issues

We have upgraded Solman 7.1 to 7.2. We have an existing ARIS database in version 9.8.8. We want to synchronize ARIS with the fresh Solution Manager instance. Back in the beginning of our project, ARIS was established first and then Solman so the sync was done. I am not sure how they did that as I was not there at the time. We have transferred the project to ARIS from Solman already but we are getting an error when we try and synchronize all of the models back to Solution Manager.

It says "You have more than one rootnode for your process step library. Please check your branch model for a unique rootnode."

I have not been able to find anything on what this actually means or how to fix it. Any ideas?

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HP ALM 12.55 import

HI,

Has anyone had any luck in importing ARIS models? We have just upgraded to 12.55 but it is still saying file format not supported when we try and import.

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ARIS Simulation Process Instantiation

I am trying to simulate a process in which inputs (applications) arrive at a rate that is not constant. I would like to represent the rate of arrival or for the inputs per day as a distribution. Please advise how I can achieve this. See below

 

 

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Migration from ARIS 9.8.4 to 10.0.1

Hi All,

We are migrating from ARIS 9.8.4 to 10.0.1 and would like to know the approach for the same. I think it should be fairly simple like:

- Backup all ADBs

- Backup all filter, template, user, usergroups etc

 

Run a fresh installation of ARIS 10.0.1 on the same server and than import all the above to finish.

 

Queries:

- Is the above approach correct? Do we need a fresh database installation also and run the db scripts again? Can we use the same database with credentials which we created for ARIS 9.8?

- Can we installl ARIS 10.0.1 on the same server and later uninstall ARIS 9.8? Will this work?

- Can we restore all data as above? Will we be able to restore the ARIS ADBs in the new 10.0.1 environment?

 

Thanks a lot in advance.

Kaushik

 

 

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Recuperar archivos

Hola por favor ayudenme 

Se eliminaron diagramas en la base usada en Aris lo eliminaron por desconocimiento y ahora quisiera recuperarlos como puedo hacer? 

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Como recuperar base de dato eliminada?

Use and access to Aris Document Storage

Hello all the community, sorry my bad english.

In company we have ARIS Connect 9.8 SR4, and we are very well with the product.

Now, we want use Aris Document Storage, come with ARIS Connect.

We can use it, upload documents, see changes in document, history of changes, all OK.

For years we have some scripts to get data using reports, from the database, but we do not find

any script object to see documents of ADS, I said, documents are uploaded to ADS, but we cannot

get data of those documents, using ARIS scripts.

In some info of ARIS version product, I can see in ARIS 9.8 SR6, that there is new objects for

using in script, for get access to ADS documents, like these:

ADSDocument
ADSDocumentAttribute
ADSDocumentMetaInfo
ADSFolder
ADSRepository
 

So my question is if we can get this objects in 9.8 SR4, or we must upgrade to 9.8 SR6 or superior, to

use scripting to get data or information from documents in ARIS ADS.

Thanks in advance for reading, and  for your answers.

Eduardo.

 

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Unable to install Alfabet

Hi All,

I am trying to install ALFABET 10.0 and getting an error.

OS: WINDOWS 2008 R2

Database: SQL 2016 Standard Edition

 

When I am trying to connect ALfabet administrator to the Alfabet database, I am getting an error:

"The database is incompatible with the current version of the system. Please contact Empower eService for further information".

 

Please guide and Thanks in advance.

Regards,

Kaushik

 

 

 

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Unable to connect to ARIS server

Hi , 

im trying to use ARIS but i always the error " Unable to connect to ARIS server , Please check the connection eg , the port in use " ... 

Please help

Thanks in advance

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